Managing Your Spam Folder

To ensure you receive prompt delivery of your email, follow these helpful tips:

• Check your spam folder on a regular basis.
  • Depending on your email volume, you should glance at your spam folder daily or weekly.
  • Even though Google may learn what is and is not spam in your Inbox, it is constantly updating and tweaking its spam filtering settings.
• Links and images can create problems when sending email.
  • If a large volume of your email is marked as spam, make sure all of your email links are valid.
  • Make sure images in your signature file have valid links as well.
• Keep your messages on target and use descriptive subject lines.
  • Generic subject lines (e.g., update and important) can raise your email’s spam score.
  • Messages with only attachments and no body text may also be tagged as spam.

Learn more from OIT’s spam information.